Meet the Coaches | Full Circle Coaching & Consulting

Meet Your Full Circle Coaching Team

Chiropractors who've built thriving practices—now dedicated to helping you design the life and business you were born to manifest.

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Dr. Tom Preston

Dr. Tom Preston

Founder & Head Coach

Almost 30 years after launching Full Circle Coaching, the thing that still drives me to get up at 5:30 a.m. most mornings is the unshakable certainty I have that each individual can be, do and have absolutely anything that their heart truly values and their mind can visualize.

I built Full Circle after running a successful chiropractic practice with a six-figure income, working just 25 hours a week, and taking months of vacation every year. When colleagues kept asking "How do you do it?" I realized I had a responsibility to help others design their ideal lives.

The ability to open someone's eyes to their incredible inborn potential and then teach them the skills needed to manifest it while removing the blocks to its full manifestation brings me joy at the core of my being. The enhanced prosperity, joy, fulfillment and love I have witnessed in the thousands of clients Full Circle has served over the decades continues to drive me to serve even more clients and help them design the amazing life and business they were born to manifest.

Expertise:

  • 30 years coaching chiropractors to six-figure success
  • Creator of the proven Four-Pillar Business Model
  • Published author on practice growth and work-life design
  • Specialist in high-income, low-hours practice systems
See Dr. Preston's Books

Our Lead Coaches

Experienced practitioners who have mastered the Full Circle model and are dedicated to your success

Dr. Dodie Elkins

Dr. Dodie Elkins, DC

Full Circle Coach

Authentic Expression & Work-Life Integration

My mission as a chiropractor is to provide the highest quality of chiropractic care and to inspire the community to live in optimal health and wellness. My mission as a Full Circle coach is to awaken individuals to the power of authentic expression and help them realize their full potential, personally and professionally.

I help practice owners break through the barriers that keep them from expressing their true vision—whether that's fear of judgment, imposter syndrome, or simply not knowing how to communicate their value to their community. Through values clarification and authentic leadership development, I guide doctors to build practices that reflect who they truly are.

Coaching Strengths:

  • 25+ years of successful practice ownership
  • Expert in values-based practice building
  • Specialist in authentic leadership development
  • Proven systems for work-life harmony
Dr. Frazer Smith

Dr. Frazer Smith

Head Coach & Co-Owner

Leadership Development & Practice Systems

With nearly 30 years as a practicing chiropractor and co-owner of a thriving family wellness practice, I've learned that sustainable success comes from intentional systems, not constant hustle. As Head Coach and part owner of Full Circle, I help doctors build practices that serve their lives—not consume them.

My coaching focuses on helping you develop leadership skills that inspire your team, create systems that run without your constant oversight, and design a practice model aligned with your core values. I teach the frameworks for productivity and quality that allow you to serve more people while working less.

Coaching Strengths:

  • 28+ years of practice ownership experience
  • 20+ years coaching and mentoring chiropractors
  • Expert in team leadership and delegation systems
  • Specialist in sustainable high-performance practices

Meet Our Newest Coaches

Fresh perspectives from chiropractors who recently transformed their own practices with Full Circle

Dr. Becca Huddleston

Dr. Becca Huddleston

Full Circle Coach

Multi-Practice Management

Practicing what she preaches, Dr. Rebecca understands that investing in yourself and your business is the key to exponential growth. She's leveraged coaching for two decades to build and scale her success.

Now successfully operating two thriving practices with her husband Dr. Jason, Dr. Becca specializes in helping doctors master team leadership, systems development, and the unique challenges of multi-location growth.

Coaching Strengths:

  • 20 years of practice growth expertise
  • Multi-location practice systems specialist
  • Expert in team building and leadership
  • Proven scalable practice models
Dr. Jen Dennis

Dr. Jen Dennis

Full Circle Coach

Practice Growth & Values-Based Success

When I first came out of school, I was feeling isolated and uncertain about how to grow my practice. That's when Full Circle came into my life. In just two years my practice grew by 247%—all without spending any additional money on marketing.

I now help new and established practitioners unlock organic growth through values-based practice building, community positioning, and patient experience optimization. My approach focuses on sustainable systems that create growth without burnout.

Coaching Strengths:

  • Proven 247% practice growth methodology
  • Expert in organic, referral-based growth
  • Specialist in new practice development
  • Values alignment and life design systems
Dr. Nicole Arnold

Dr. Nicole Arnold

Full Circle Coach

Team Optimization

Dr. Nicole is a Saskatchewan-born chiropractor whose love of people and fascination with the human body led her from studying anatomy at the University of Saskatchewan to earning her Doctor of Chiropractic at Northwestern College of Chiropractic in Minnesota. She brings a wealth of expertise to her practice, having studied a wide range of chiropractic techniques and healing modalities with practitioners around the world, allowing her to treat each patient as a unique individual. Deeply committed to service both locally and globally, Dr. Nicole is passionate about helping people achieve and maintain their highest level of health and live a truly full and complete life.

Coaching Strengths:

  • Long-term planning
  • Team optimization
  • Systems development
  • Practice growth strategies

Why Practice Owners Choose Full Circle Coaches

You're in good hands

We know the business better than anyone. Our team is made up of current practitioners and experienced coaches who know what practice is like today, not from a time gone by.

The process is easy

We don't ask you to blow up your practice and transform it into something completely different. This is your practice and your life. Our operating model is designed with that key concept in mind.

You don't have to reinvent the wheel

We've made every mistake in the book... but we've learned from them and written down the answers. Our blueprints will get you to the solutions quickly and save you countless hours and dollars doing so.

We'll keep you accountable

We aren't preaching from a pulpit; we're in the trenches right next to you. As a result, we build our Full Circle model around accountability. Don't join us if you're not ready for honesty—because we truly treat your success as our own.

The Latest From Full Circle

Elevate Your Chiropractic Success

Optimize Your Chiropractic Wellness Centre for Success

December 16, 2025

Elevate Your Chiropractic Success

Elevate Your Chiropractic Success

Are you looking to enhance the efficiency and success of your chiropractic wellness centre? Implementing the right strategies can streamline operations, improve patient experiences, and drive long-term growth. In this guide, you’ll discover actionable steps to optimize workflows, enhance patient loyalty, and develop marketing strategies that yield measurable results.

Boost Operational Efficiency in Your Chiropractic Practice

Maximizing efficiency in your chiropractic wellness centre begins with leveraging technology and refining internal processes. These key areas ensure smooth operations, better patient management, and increased revenue.

Automate Appointment Scheduling and Patient Management

Implementing automated systems reduces administrative workload and enhances patient satisfaction. Many successful chiropractic centres integrate technology to streamline scheduling, process patient information efficiently, and ensure timely care. Automation helps create a seamless workflow, allowing practitioners to focus on delivering quality treatments.

Streamline Billing and Insurance Processes

Simplify financial management by adopting modern billing software that automates claims and minimizes errors. Efficient billing systems enhance cash flow, reduce processing time, and improve patient trust in your practice. Ensuring accurate insurance claims processing also boosts operational confidence and compliance.

Leverage Technology for Effective Patient Communication

Using digital tools such as automated reminders, online portals, and telehealth options enhances communication and minimizes patient wait times. Technology-driven interactions create a stronger connection between chiropractors and patients, ensuring better appointment adherence and follow-ups.

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Implement Structured Workflow Processes

Refining workflow processes improves staff efficiency and enhances patient experience. Establishing clear protocols for scheduling, treatment tracking, and documentation helps maintain an organized and effective practice.

Enhance Patient Experience to Foster Loyalty

A positive patient experience leads to higher retention and word-of-mouth referrals. Focus on creating a welcoming environment, offering personalized treatment plans, and maintaining clear communication.

Create a Comfortable and Trustworthy Clinic Environment

Your clinic’s design should promote relaxation and confidence. Well-organized spaces, professional yet friendly staff interactions, and an inviting atmosphere contribute to a positive patient experience.

Offer Customized Wellness Plans

Tailor treatments to each patient’s specific needs, incorporating techniques such as spinal adjustments, massage therapy, and lifestyle guidance. Personalized care strengthens patient commitment and improves treatment outcomes.

Ensure Clear Communication and Transparency

Educating patients about their treatment plans in a simple, jargon-free manner builds trust. Providing clear expectations and openly discussing care options ensures patients feel informed and valued.

Gather and Implement Patient Feedback

Regularly collecting patient feedback through surveys and follow-ups helps identify areas for improvement. Addressing patient concerns promptly enhances service quality and builds long-term trust.

Develop a Strategic Marketing Plan

A well-executed marketing strategy positions your practice for sustainable growth by attracting new patients and reinforcing brand credibility.

Utilize Social Media for Community Engagement

Engage with your audience on platforms like Facebook, Instagram, and LinkedIn by sharing educational content, success stories, and interactive posts. Social media helps establish authority and build meaningful connections with potential patients.

Create Valuable Content for Your Target Audience

Develop blog posts, videos, and infographics that address common chiropractic concerns. Providing valuable, evidence-based content increases credibility and enhances patient trust.

Implement SEO Best Practices

Optimize your website and content with relevant keywords to improve search engine rankings. Local SEO tactics, such as Google My Business optimization and patient reviews, enhance visibility and attract new patients.

Leverage Online Reviews and Testimonials

Encourage satisfied patients to leave positive reviews on platforms like Google and Yelp. Testimonials build trust and influence potential patients’ decisions, reinforcing your centre’s reputation.

Invest in Staff Training and Development

A knowledgeable and motivated team enhances patient satisfaction and practice efficiency. Continuous education and leadership development ensure staff remain skilled and engaged.

Establish Ongoing Training Programs

Regular training sessions on advanced chiropractic techniques, customer service, and technology usage keep staff updated and improve practice standards.

Foster a Positive Workplace Culture

Creating an environment of teamwork, recognition, and open communication increases job satisfaction and staff retention, leading to a more efficient practice.

Prioritize Customer Service Excellence

Equipping staff with strong communication and problem-solving skills enhances patient interactions and satisfaction, improving overall clinic reputation.

Encourage Leadership Development

Providing leadership training and growth opportunities empowers staff to take initiative and contribute to practice success.

Monitor Financial Health and Performance Metrics

Tracking financial and operational metrics ensures sustained growth and profitability.

Track Key Performance Indicators (KPIs)

Monitor essential metrics such as patient retention rates, appointment no-shows, and revenue trends to identify areas for improvement.

Optimize Expense Management

Regularly review operational costs and identify opportunities to reduce expenses without compromising service quality.

Implement Quality Control Measures

Ensure consistent service delivery by maintaining high standards in patient care, documentation accuracy, and clinic operations.

Conduct Regular Financial Audits

Perform routine financial audits to track revenue, manage liabilities, and ensure the long-term stability of your practice.

Build Strong Professional Relationships

Collaboration with chiropractic associates and other healthcare providers expands patient care options and enhances practice credibility.

Develop Collaborative Care Models

Partner with other healthcare professionals to offer integrated treatment plans that provide holistic patient care.

Share Resources for Improved Patient Outcomes

Collaborating with specialists and wellness experts enhances service offerings and supports comprehensive patient management.

Engage in Professional Networking

Attending industry events, joining chiropractic associations, and engaging in peer discussions foster valuable professional relationships and business growth.

Implement Referral Programs

Establish referral partnerships with other medical professionals, fitness trainers, and wellness experts to expand patient reach and increase credibility.

Frequently Asked Questions

What are the benefits of automating appointment scheduling in a chiropractic practice?

Automating appointment scheduling can significantly reduce administrative burdens, allowing staff to focus on patient care. It enhances patient satisfaction by providing a user-friendly interface for booking appointments, reducing wait times, and minimizing scheduling conflicts. Additionally, automated reminders can decrease no-show rates, ensuring that practitioners can maximize their time and resources. Overall, automation leads to a more efficient workflow and improved patient experiences, which are crucial for the success of a chiropractic practice.

How can I effectively gather and implement patient feedback?

To effectively gather patient feedback, consider using surveys, follow-up calls, or digital feedback forms after appointments. Ensure that the questions are clear and focused on specific aspects of their experience, such as treatment satisfaction and clinic environment. Once collected, analyze the feedback to identify trends and areas for improvement. Implementing changes based on this feedback not only enhances service quality but also shows patients that their opinions are valued, fostering loyalty and trust in your practice.

What role does social media play in attracting new chiropractic patients?

Social media serves as a powerful tool for attracting new patients by allowing chiropractic practices to engage with their community. By sharing educational content, success stories, and interactive posts, practices can establish authority and build relationships with potential patients. Social media platforms also enable targeted advertising, helping practices reach specific demographics. Regular engagement and responsiveness on these platforms can enhance visibility and create a positive image, ultimately leading to increased patient inquiries and appointments.

How can I ensure my chiropractic practice remains compliant with insurance regulations?

To ensure compliance with insurance regulations, it is essential to stay informed about the latest policies and requirements from insurance providers. Regular training for staff on billing practices and documentation standards is crucial. Implementing reliable billing software can help automate claims processing and reduce errors. Additionally, conducting routine audits of billing practices and patient records can identify potential compliance issues before they escalate, ensuring that your practice maintains a good standing with insurers and avoids costly penalties.

What are some effective strategies for improving staff retention in a chiropractic practice?

Improving staff retention can be achieved by fostering a positive workplace culture that emphasizes teamwork, recognition, and open communication. Offering ongoing training and professional development opportunities helps staff feel valued and invested in their roles. Additionally, providing competitive compensation and benefits can enhance job satisfaction. Regularly soliciting feedback from employees about their experiences and addressing any concerns can also contribute to a more engaged and committed team, ultimately leading to better patient care and practice efficiency.

How can I measure the success of my chiropractic marketing efforts?

Measuring the success of chiropractic marketing efforts involves tracking key performance indicators (KPIs) such as patient acquisition rates, website traffic, and engagement on social media platforms. Utilizing tools like Google Analytics can provide insights into how visitors interact with your website and which marketing channels are most effective. Additionally, monitoring patient feedback and reviews can help assess the impact of your marketing strategies on patient perceptions. Regularly reviewing these metrics allows for adjustments to optimize marketing efforts and improve overall effectiveness.

Conclusion

Streamlining your chiropractic wellness centre involves refining operations, enhancing patient experiences, and leveraging digital marketing strategies. By focusing on efficiency, personalized care, and continuous professional development, your practice can attract and retain more patients while ensuring long-term success. Implement these strategies today to optimize growth and solidify your position as a trusted chiropractic provider. Explore our resources to take the next step in elevating your practice.

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Chiropractic Growth Coaching: Elevate Your Practice Now

Full Circle Coaching: Elevate your chiropractic practice with expert coaching and resources for growth and fulfillment. Schedule your conversation today!

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