Our History
As the head coach and founder, I’d like to share a little about how Full Circle Coaching and Consulting came about.
Running a Thriving Practice
I was a successful entrepreneur running a bustling chiropractic practice. I had a six-figure income to provide the lifestyle my family wanted while working just 25 hours a week and taking a few months of holiday every year.
People would ask, “How do you do it?” For some time, I’d take their calls and answer their questions as best I could. It got to a point, however, where I needed to make a choice: keep going as I had been, or teach other people how I’d gotten there. I felt that I owed it to people to help them understand how I designed my ideal life and manifested it.
Today, I help people from all over the world from professions as varied as chiropractic, plumbing, accounting and other industries to learn how they can do the same.
What Sets Us Apart: The Full Circle Model of Authentic Excellence
We believe that every single one of the seven billion-plus people on the planet has an authentic essence: a gift completely unique to them that must be expressed. Just as a tree grows leaves each spring and geese fly south in the fall, there is an innate manifestation in every living being to express their essence. I’ve created a four-pillar model to help you develop your authentic essence and how to manifest it.
Breaking Down the Four Pillars
Let me give you a quick description of the model. First, you need to be crystal clear on who you are – and who you are not. Too often, people fall into someone else’s definition of who they should be by adopting their values and their priorities and goals as a result. We’ll clear away that clutter to reveal your true authentic essence, which will give you the creativity, power and wisdom to create or clarify your vision. We’ll help you define YOUR core values and the goals and priorities that naturally unfold from them, both personally and professionally. As they become clear, we’ll be able to help you develop your authentic vision, release the blocks to that vision, develop the systems that will support your vision and define and recruit the team you need to achieve it all.
A Quick Word from Our Coaches
Dr. Tom Preston
Founder of Full Circle Coaching
Almost 30 years after launching Full Circle Coaching, the thing that still drives me to get up at 5:30 a.m. most mornings is the unshakable certainty I have that each individual can be, do and have absolutely anything that their heart truly values and their mind can visualize.
The ability to open someone’s eyes to their incredible inborn potential and then teach them the skills needed to manifest it while removing the blocks to its full manifestation brings me joy at the core of my being.
The enhanced prosperity, joy, fulfillment and love I have witnessed in the thousands of clients Full Circle has served over the decades continues to drive me to serve even more clients and help them design the amazing life and business they were born to manifest.
Why Practice Owners and Their Teams Choose Full Circle:
You’re in good hands. We know the business better than anyone. Our team is made up of current practitioners and experienced coaches who know what practice is like today, not from a time gone by.
The process is easy. We don't ask you to blow up your practice and transform it into something completely different. This is your practice and your life. Our operating model is designed with that key concept.
You don’t have to reinvent the wheel. We've made every mistake in the book... but we've learned from them and written down the answers. Our blueprints will get you to the solutions quickly and save you countless hours and dollars doing so.
We’ll keep you accountable. We aren't preaching from a pulpit; we're in the trenches right next to you. As a result, we build our Full Circle model around accountability. Don't join us if you're not ready for honesty because we truly treat your success as our own.
Evidence of Excellence
We are incredibly proud of our clients. Combined, they have helped millions of people across the globe to get healthy and live authentically. Here are a few examples.
Dr. Marci Anderson
Markham, Ontario
Dr. AJ Pacis
Mississauga, Ontario
Dr. Rob Green
Kitchener/Waterloo, Ontario
The Latest From Full Circle
The Art of Recall Simple Strategies to Engage Your Team in Patient Retention
Introduction
In the realm of chiropractic practices, having well-defined systems is crucial for seamless operations. From marketing to onboarding new patients, to payment and note-taking, these systems keep the practice running smoothly. However, one critical system that often gets overlooked is the recall system. This blog post explores the significance of an effective and reliable chiropractic recall system and how it can dramatically enhance the success of your practice.
What is a Recall System?
A recall system is a structured approach to re-engaging with patients who have missed appointments or haven't visited in a while. The goal is to ensure continuous care and optimize patient retention. An efficient chiropractic recall system not only saves time and money but also reduces the need for extensive external marketing efforts.
Implementing an Effective Recall System
Setting up an effective recall system involves several key steps. Firstly, it is essential to follow up with patients who miss their appointments within 15 minutes, offering them alternative times. If contact isn't made, multiple follow-up attempts should be scheduled over the next few days. If these attempts fail, the responsibility shifts to the doctor for a personal call.
Quarterly and Annual Recall Strategies
Quarterly follow-ups are a proactive way to remind patients about their last visit and encourage them to resume care. These communications can highlight the benefits they've experienced and stress the importance of maintaining their health journey. Annual recalls can serve as invitations to special events or new services, providing a gentle nudge for patients who have been away for longer periods.
Mindset Shift for Effective Recalls
Success with recall systems hinges on an authentic approach. The mindset should shift from merely filling appointment books to genuinely caring about the patient's health and well-being. When patients feel that their chiropractor is invested in their health journey, they are more likely to respond positively to recall efforts.
Tools and Resources
Leveraging available tools and resources can streamline the recall process. Templates and scripting can provide a consistent framework for staff, while CA training ensures everyone is aligned and understands the importance of recalls. Having a well-trained team can make a significant difference in the efficiency and effectiveness of your recall system.
Conclusion
An effective chiropractic recall system is not just a tool for patient retention; it's a vital component of a successful practice. By implementing a reliable and repeatable recall system, you can enhance patient engagement, reduce marketing costs, and ensure continuous care. Start optimizing your recall strategies today to witness a noticeable improvement in your practice's success.
Double your profits and free up one more day per week without wasting marketing money, changing how you practice, or making you obsess about work.
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